Managed Solutions

Windows 7 Problem Steps Recorder PSR

Being in IT is often akin to being a detective. You interview people, look at evidence and try to piece together a series of events to decide what occurred after the fact. This is an art, some people are simply amazing at it, it's a gift they are born with. What about the rest of us? We now have an ally - PSR or Problem Steps Recorder included in Windows 7. You can now demonstrate an issue that is occurring with a very professionally documented reproduction with comments and screen captures. To ...

How to Get the Most From This Site

With so many new features involved with our recent migration to Wordpress as a CMS we thought it would be a good idea to provide information on how to utilize these features. Since most people learn better with Visual and Audio components, we are now providing most of this type of content via YouTube. In this video you will learn how to get the most from the Managed Solutions website.

Quick Tip Email Sorting

Use the "from" and "subject" fields to sort Emails while you are cleaning up your inbox. You should find it easier to get through your back log of messages by addressing issues with certain individual(s)... or certain subjects all at once. Quite often the most recent Email of a certain subject contains all the prior information and the older ones can be deleted.

Exchange Control Panel Howto

This video demonstrates how to utilize features available for your exchange account. Let us know if there is any way we can improve this video.

Quick Tip The Universal Solution

Reboot your troubled PC before calling your help desk or tech savvy friend. If the problem persists through a reboot take notes and get help.

Quick Tip Windows Updates

When windows update prompts you to update your computer, take a moment or two before you log off at the end of your day to make sure you get the updates. They usually fix security issues that can cause a lot of headaches if not addressed.

When the Solution is Worse than the Problem

There are few things more frustrating than very slow computer performance. You are typing away, or trying to anyway and the text is not even displaying properly on the screen it's skipping and catching up like an inchworm. You immediately start to wonder, did I get a virus? So you do the universal solution, you reboot your computer only after a short while it comes back again. This story has played out in many a local Peet's Coffee, an office, living room or dorm room. One common culprit is inde...

Don’t Become Over-Dependant on Auto-Save

Develop a habit to save documents as you work on them, whereas not all programs come with an auto-save feature. A quick save can avoid the loss of valuable time in the event of a crash or failure.   Your data is often reproducible or recoverable, but time is not! Most programs reserve the hotkey Ctrl+S to save a file. If a hotkey is available for a program, it is usually displayed next to the "save" option on the program's "file" menu.

Intel to Pay AMD $1.25 Billion Dollar Settlement

Rivals AMD and Intel have agreed today to end all antitrust and patent suits. Intel will pay AMD $1.25 billion dollars in the settlement, stemming from the 2005 suit that AMD filed citing Intel used its dominant position to unfairly compete. Intel and AMD have had ongoing legal battles dating back to the 1980’s.

Firefox and Safari More Vulnerable than Internet Explorer Q1-Q2 2009

According to an Internetnews.com article this morning a study released today by security vendor Cenzic Firefox accounts for 44% of all browser vulnerabilities for January through June 2009. Safari (Apple) is second at 35% and Internet Explorer (Microsoft) is third at 15%. If you follow the space this will not come as a surprise. My advice would not be to recommend changing back to Internet Explorer if you use Firefox or Safari and like it. The advice would be to minimize the add-ons you use and ...