Managed Solutions

Managed Solutions selects Connectwise Professional Services Automation PSA

Today Managed Solutions entered into a 3 year agreement with Connectwise to provide us with Professional Service Automation (PSA) software. ConnectWise PSA combines help desk, dispatching, service level management, project management and CRM into a single, web based application, with integrated time-tracking, billing and reporting. Designed based on 27 years of experience as an IT solution provider and used by over 36,000 IT professionals, ConnectWise enables IT services companies to streaml...

Disable that annoying IE8 Warning Message (Video)

Recently you may have noticed a new repetitive security warning in Internet Explorer 8. The feature is to protect internet users from non secure content while browsing a secure site. Some secure sites link content, images and advertisements that are not delivered securely. This could have ramifications if someone thought they were on a secure site and entered in sensitive data that was not encrypted. The truth is the warnings are so prolific that they almost defeat the purpose they intended. To ...

ADP Warns of Phishing Emails to Payroll Clients

We were made aware of an issue that ADP is reporting with some of their Payroll customers. Here is the text of the warning message they are sending their clients: "ADP is receiving reports of a phishing email scam targeting ADP EasyPayNet clients who perform their payroll via the Internet.  Phishing email scams are designed to mimic legitimate websites and are intended to compromise your login credentials.  The email is fraudulent and did not come from ADP.  Please immediately delete the emai...

Joe Reviews SB10-25 Cert Report (Video)

These are weekly reviews of the reports from CERT. Nothing too horrible this week, but I provide more insights into what to look for and why. I did review the Shockwave Player vulnerability after recording the video and determined that since it is not a common component for most of our audience it did not merit a separate bulletin and notice. This is a weekly feature here at Managed Solutions.

3 Reasons IT Pros and Informed Computer Users Should use CERT

The US-CERT Cyber Security Bulletin is a tool that provides frequent alerts on threats that affect computer technology. It is an essential tool for individuals in the business to see in one place the majority of known security risks affecting an extremely broad range of platforms and technologies. Here are # reasons why every IT person should review this list weekly: The list is not platform specifc and covers everything from drivers to your Mac or PC software and OS. It is sorted by the r...

Update Your Adobe Acrobat Products Immediately

Here at Managed Solutions we do not raise the red flag often, but after reviewing the latest CERT advisory, we've done just that. Do not delay, upgrade your Adobe Acrobat and Acrobat Reader Products immediately to the latest version, apply the security patches or install adobe updater recommended updates. The US-CERT Bulletin for today SB10-018 indicates 6 different CVSS Score of 10 vulnerabilities for Adobe Acrobat and Acrobat Reader. Basically a CVSS Score of 10 indicates the highest threat le...

Axis Q6032E PTZ Dome Camera Simplifies Installation

Axis has really listened to the feedback resellers around the world have given them. Here is a recent example of how simple some of their latest products are to install. Managed Solutions is a member of the Axis Partner program and we have been distributing their products for the past 5+ years.

2 Reasons to use the Facebook Retweet Feature

This morning I woke up and while scanning Twitter for news I noticed @Mashable has an article about a Facebook re-tweet feature. This is kind of a big deal for Facebook users but many Facebook users aren't also Twitter users so I knew it would be useful to do a screencast to demonstrate the feature and talk about the benefits. The two reasons you should use it: To provide the person who original shared the content credit for their efforts. To encourage your friends to become fans of simila...

Updated Windows 7 Application Compatibility List

Microsoft has created a new Application Compatibility List for Windows 7. While they state it is for IT professionals anyone can access it via their website. If you are unsure if applications you need will work (use this link to learn about how to make anything compatible if it is not on the list below) with Windows 7 this is a great place to start: Windows 7 Application Compatibility List

DNS Issues Affecting Websites and Email

8:24AM on Monday 1/11/2010 An issue with our hosting partners DNS services is causing intermittent Email outages for many of our hosting clients. We've been advised that they are aware of the issue and working to resolve it. No ETA has been provided. 8:42AM 1/11/2010 We have confirmed through research, discussions with our hosting partner and testing that the DNS issues are much more widespread than we had anticipated. There is an event of some significance occurring this morning effecting ...