February 5, 2012

Can you stump our experts? Free tech support on our Facebook Page.

Free tech support!
Do you have a tech support question that you’ve been wanting to ask but don’t want to pay? See if you can stump our experts via our Fan Page on Facebook.

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Product and Partner Policy

I think it is very important to disclose relationships and policies to people who rely on you for information, in this case readers of this website and our clients. On this website we promote products and services from partners and affiliates of Managed Solutions. In some cases there are monetary rewards for these efforts. While we do not directly warrant these products we do have some strict guidelines for partnering with a company:

  1. It must be a product we use ourselves or would be willing to use.
  2. The company must be reputable and follow ethical operating procedures.

If a company we partner with fails to meet these criteria we will cease to promote their products on this website. If you feel that any of products we promote on this site do not fall under our guidelines I would like to hear about it. You can phone or send me a message directly using the websites contact form. Thank you for visiting our website – Joe Hackman.

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How to Get the Most From This Site

With so many new features involved with our recent migration to WordPress as a CMS we thought it would be a good idea to provide information on how to utilize these features. Since most people learn better with Visual and Audio components, we are now providing most of this type of content via YouTube. In this video you will learn how to get the most from the Managed Solutions website.

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Ten Years in Business 1997-2007

We are proud to announce that we have achieved a milestone in our business, we are celebrating our 10 year anniversary in 2007. We would like to thank our customers, vendors, friends and family for making this possible.

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Secure Enterprise, The Managed Solution

Any company, government, or group of individuals utilizing computers to complete tasks is a form of enterprise. This is not the typical view in the IT world. If you ask most people what “enterprise computing” is, they will tell you a large systems and network infrastructure belonging to a large government agency or company. We believe that any group of computers used by an organization of any size represents an “enterprise”. The needs don’t change on the basis of size alone. Any infrastructure should be designed and managed for ease of use, maximum return on investment, high availability, and secure from hackers, viruses and other threats.

Many enterprises take steps to secure their physical presence through locks on doors, security guards, perhaps even video cameras. However, the modern marketplace has become increasingly reliant upon their networks as a means of doing business, storing their intellectual property, client contacts, human resource data, and other critical information. The security measures taken to protect an enterprise’s digital assets often pale in comparison to the ‘brick and mortar’ approach.

The biggest difference between the security approaches of a smaller business and a large company or entity is commonly the amount of risk taken and the perceived impact of the risk. Many small to mid sized business have a greater tolerance for risks because they perceive that the cost of protection outweighs the impact or likelihood of the risk occurring. Larger entities tend to be risk-averse, as they view the likelihood and impact of a security risk to be higher, based on their assets, professional reputation, and other factors.

The Managed Solutions “Secure Enterprise” model is a comprehensive set of products, services, and practices that assist you in protecting your business from existing and emerging security threats, hardware failures, system abuse, data loss and most importantly downtime. By utilizing our experience with the small to mid sized IT customers we can better assist you in finding the best balance of stability, performance, reliability and security while minimizing your total costs over the long term. Any solution this comprehensive is always changing and adapting to the changes in the computing environment and to take advantage of new products and practices. Without this commitment to improvement a system of this nature would become obsolete very quickly leaving your business and your reputation vulnerable.

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Welcome Michael Alvelais

We are pleased to announce that we’ve added a new member to our team today, Michael Alvelais. Michael will be filling the role of IT Consultant. He will be working directly with Managed Solutions Secure Enterprise clients providing them with front line support both onsite and via the helpdesk. Adding Michael to the team will improve our ability to service our growing customer base. Michael shares the same values that we’ve represented at Managed Solutions since January of 1997: integrity, value, trust and a sincere desire to make our customers stay customers for life. Michael will be making the rounds before the holidays; he is looking forward to meeting everyone.

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