Managed Solutions

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Managed Solutions selects Connectwise Professional Services Automation PSA

Today Managed Solutions entered into a 3 year agreement with Connectwise to provide us with Professional Service Automation (PSA) software. ConnectWise PSA combines help desk, dispatching, service level management, project management and CRM into a single, web based application, with integrated time-tracking, billing and reporting. Designed based on 27 years of experience as an IT solution provider and used by over 36,000 IT professionals, ConnectWise enables IT services companies to streaml...

Disable that annoying IE8 Warning Message (Video)

Recently you may have noticed a new repetitive security warning in Internet Explorer 8. The feature is to protect internet users from non secure content while browsing a secure site. Some secure sites link content, images and advertisements that are not delivered securely. This could have ramifications if someone thought they were on a secure site and entered in sensitive data that was not encrypted. The truth is the warnings are so prolific that they almost defeat the purpose they intended. To ...

Windows 7 is Ready for Business

It has been a long time since we’ve recommended an initial release of a Microsoft Operating system for business use but we’ve reached that plateau again with Windows 7. We are encouraging our clients to implement Windows 7 when replacing existing systems. There are of course always exceptions to this recommendation, the most important being resource intensive older software applications such as design and cad software. They need to be evaluated for compatibility prior to making the shift. Your b...

Windows 7 Using Sticky Notes

Not everyone uses Outlook or a similar program to store their tasks and reminders, or perhaps they might seek something a little more visual. Windows 7 sticky notes will deliver that for you. This video will demonstrate to you how to access, create, change and delete sticky notes on your Windows 7 equipped computer.

Windows 7 Quicktip Aero Snap Feature

The Aero snap feature on Windows 7 is really useful. You can use it to maximize a window by left clicking and dragging that window to the top of the screen or drag left or right to have the active program use that half of the screen. This is what you might see in the Microsoft commercial. There is a small problem, what if you have 2 or more monitors? It doesn't work unless you drag it all the way to the right, left or top most screen edge. You can actually use this feature even with multiple scr...

Windows 7 Application Compatibility and XP Mode

When you purchase a new computer that has Windows 7 installed or upgrade your current PC to Windows 7 you will have more to deal with than just a learning curve. New operating systems present compatibility issues, sometimes this includes hardware compatibility other times it involves software applications. Luckily there are some tools within Windows 7 that provide very broad application support. This video demonstrates how to use two of the tools, the individual application compatibility setting...

Windows 7 Create a System Repair Disk

When you purchase your new Windows 7 Computer you should add to your checklist to create a system repair disk. Once created this disk can be used to save you a lot of headaches and time later should your computer have any issues booting up. This disk once created can be stored in a safe place and hopefully you won't need it.

Quick Tip Email Sorting

Use the "from" and "subject" fields to sort Emails while you are cleaning up your inbox. You should find it easier to get through your back log of messages by addressing issues with certain individual(s)... or certain subjects all at once. Quite often the most recent Email of a certain subject contains all the prior information and the older ones can be deleted.

Exchange Control Panel Howto

This video demonstrates how to utilize features available for your exchange account. Let us know if there is any way we can improve this video.