Connectwise PSA

Today Managed Solutions entered into a 3 year agreement with Connectwise to provide us with Professional Service Automation (PSA) software. ConnectWise PSA combines help desk, dispatching, service level management, project management and CRM into a single, web based application, with integrated time-tracking, billing and reporting. Designed based on 27 years of experience as an IT solution provider and used by over 36,000 IT professionals, ConnectWise enables IT services companies to streamline their daily workflow and operate using proven best practices.

By implementing this solution we will be able to provide our clients with great service quality, tracking, budgeting and transparency even as our business scales. The implementation process is estimated to take about 7 weeks. Should you have any questions please contact us.