We have a problem, many of our customers know the CIMCO product because of it's prolific Editor. Don't get me wrong, it's great to be a re-seller of the top NC Editor on the market. The product sells itself and many people who contact us are ready to hand over some of their hard earned cash without asking a single question. They already know that the backplot feature will help … [Read more...]
Happier Customers Through Better Experiences
Mondays here at Managed Solutions are dedicated to making your business and our industry better. Happy customers are an essential part of any successful business. There are so many things that can and do go wrong, leaving many businesses struggling to move the needle in the right direction. Recently I interviewed Jeannie Walters of 360Connext (Client) to find out what companies … [Read more...]
Do I have to pay sales tax on my order?
An issue that comes up often with our customers here in California is the issue of Sales Tax. We have customers that at times request that sales tax be added to the transaction for CIMCO Software that is electronically downloaded, but it is actually not required by the State of California Board of Equalization. Specifically this is addressed in Publication 109, Internet … [Read more...]